Sprint Nextel provided law enforcement agencies with customer location data more than 8 million times between September 2008 and October 2009, according to a company manager who disclosed the statistic at a non-public interception and wiretapping conference in October.
The manager also revealed the existence of a previously undisclosed web portal that Sprint provides law enforcement to conduct automated “pings” to track users. Through the website, authorized agents can type in a mobile phone number and obtain global positioning system (GPS) coordinates of the phone.
The revelations, uncovered by blogger and privacy activist Christopher Soghoian, have spawned questions about the number of Sprint customers who have been under surveillance, as well as the legal process agents followed to obtain such data.
But a Sprint Nextel spokesman said that Soghoian, who recorded the Sprint manager’s statements at the closed conference, misunderstood what the figure represents. The number of customers whose GPS data was provided to local, state and federal law enforcement agencies was much less than 8 million, as was the total number of individual requests for data.